Question:  How to Keep Lifeline Telephone Program?

Answer: If you receive a Lifeline Program discount, you must certify each year that

1. you are still eligible to receive the Lifeline Program discount (income requirement) and that
2. no one else in your household is receiving a Lifeline Program discount.

Each year, you will receive a notice that reminds you to re-certify your eligibility for the Lifeline Telephone Program and gives you instructions on how to do it. You must complete this recertification process by the deadline given to you by your telephone company or you will lose your Lifeline Program discount.